Every call answered. Even the ones at 11pm.
AI that picks up your phone in natural spoken conversation — after hours, during overflow, or while the team is out — captures who’s calling and why, routes emergencies, and books appointments.
- Name
- Reason for call
- Preferred time
What it does
The phone is still how most people reach a real estate office, a property manager, or a contractor. It’s also the channel most likely to go unanswered, because the people who should pick up are on a showing, a walkthrough, or a roof. A voice agent answers in a natural voice, understands what the caller needs, and does the next thing: books, routes, or captures a message with the details that matter.
It’s built on the same knowledge base and integrations as the chat agent, so a caller and a website visitor get consistent answers and both end up as proper records. It’s not a phone tree — there are no menus to press through.
How it works
- Call comes inAny hour, any volume
- Agent listens and respondsNatural conversation, your voice and tone
- Captures and triagesName, reason, urgency, preferred time
- Books, routes, or messagesCalendar, on-call contact, or CRM note
What it handles, what it doesn’t
Handles
- After-hours and weekend calls
- Overflow when the team is already on the line
- Caller identity and reason for calling
- Urgency triage against your rules
- Appointment booking by phone
- Outbound follow-up on missed inquiries
Routes to your team
- Emergencies, immediately, to your on-call contact
- Existing clients or tenants with account-specific issues
- Anything the caller asks a person for
- Complaints
- Anything outside the approved knowledge base
Where it fits
Real Estate
Answers buyer and seller calls during showings; books the next appointment.
Real Estate in detailProperty Management
Takes maintenance calls at any hour; routes leaks and lockouts to on-call.
Property Management in detailHome Services
Answers while the crew is on site; separates emergencies from routine.
Home Services in detail
Works alongside AI Chat Agents, Appointment Booking Systems, and Automation and Workflow Automation.
Book a discovery call
Thirty minutes. We’ll map where your inquiries are going and tell you plainly whether this is worth building.