One line. Prospects, tenants, owners, vendors. Answered.
AI agents and automation for property management companies — leasing inquiries and tours, maintenance intake at any hour with emergency routing, and the follow-up your coordinators never have time for.
- Request
- Triaged
- Vendor dispatched
- Tenant confirmed
- Owner updated
The pattern
A property management phone line takes four completely different kinds of call, and the urgent ones — a leak, a lockout, no heat — arrive at the worst times. Meanwhile prospective tenants are calling about availability, owners want status, and vendors need confirmation. Everyone waits in the same queue.
Coordinators end up as human routers, spending the day moving information rather than managing property. The agent takes the routing, the intake, and the follow-up, and escalates the things that need a person to a person — immediately.
What we build
Leasing inquiries and pre-qualification
Availability, move-in date, budget, requirements — answered from your listings and policies, prospects pre-qualified consistently.
Tour booking
Against live availability per property, with confirmations, reminders, and reschedules.
Maintenance intake and triage
Unit, issue, access, urgency — captured at any hour. Emergencies routed to on-call instantly; routine requests logged and dispatched by your rules.
Tenant and owner questions
Rent payment, policies, office hours, request status — answered from approved content, everything else routed.
Application, renewal, and owner reporting
Follow-up sequences on applications, renewal outreach on schedule, and status updates to owners without a coordinator writing each one.
Where it stops
The agent handles intake, information, and scheduling. It does not make application decisions, approve repairs or spending, interpret lease terms, or discuss another tenant’s situation. Fair-housing-sensitive questions are answered by stating your written policy, identically every time, and routed to your team — the agent never makes a judgement about an applicant.
- Application decisions
- Approving repairs or spending
- Interpreting lease terms
- Another tenant’s situation
- Judgements about an applicant
A typical build
Voice at the front because that’s where the volume is, automation behind it for triage and dispatch, all writing into your property management system.
- Voice AgentsPhone agents that answer after hours and during overflow, capture details, route emergencies, and book.
- Chat AgentsWebsite agents that answer from your own content, qualify leads, and book directly into your calendar.
- AutomationThe repetitive work between your systems — intake, triage, follow-up, dispatch — running on its own.
- Appointment BookingLive-calendar scheduling inside the conversation, with confirmations, reminders, and CRM write-back.
- IntegrationsAgents and automations wired into the CRM, property system, and calendar you already use.
Book a discovery call
Thirty minutes. We’ll map where your inquiries are going and tell you plainly whether this is worth building.