Your team is in the field. Your phone shouldn’t go to voicemail.
OlioIQ builds AI chat agents, voice agents, and automation for real estate, property management, and home services companies. Inquiries get answered, qualified, and booked — while you’re at the showing, the walkthrough, or the job site.
Portland, Oregon. Serving real estate, property management, and home services.
Most businesses don’t lose leads. They lose the first ten minutes.
A listing inquiry comes in during a showing. A tenant reports a leak at 11pm. A homeowner calls three companies about a broken furnace and books whoever picks up first. In every case the person who should respond is somewhere else, doing the actual work.
The same thing happens inside the business. Intake questions get asked differently by different people. Follow-up depends on someone remembering. Details get retyped from one system into another. None of it is hard — it just never stops.
That’s the work we automate.
What we build
AI Chat Agents
Conversational agents on your website that answer questions from your own vetted content, qualify inbound leads, collect contact details, and book showings, tours, or estimates against a live calendar. They hand off to a person when a conversation goes beyond what they should handle.
AI Voice Agents
AI that answers your phone — after hours, during overflow, or while the team is out. It holds a natural conversation, captures the caller's details and reason for calling, routes emergencies to the right person, and books appointments over the phone.
Appointment Booking Systems
Scheduling that reads real availability from your calendar, presents open times in the caller's own timezone, sends confirmations and reminders, and writes the appointment into your CRM.
Automation and Workflow Automation
The repetitive, rules-based work between your systems: lead intake and routing from every portal into one place, follow-up sequences, maintenance request triage and dispatch, reminders, duplicated data entry. Single tasks or whole processes, running without anyone pushing them along.
CRM and Platform Integrations
We wire agents and automations into the CRM, property management system, calendar, and communication tools you already run on. When an agent qualifies a lead or logs a request, it's already where your team works — nobody retypes anything.
Most engagements combine several of these. Which ones depends on where the time is actually going — that’s what the first call is for.
Who we work with
Real Estate
Inquiries arrive while agents are out showing properties. We respond immediately, qualify buyers and sellers on timeline, budget, financing, and area, answer routine listing questions, book showings against live availability, and follow up on leads that would otherwise go cold. The agent handles inquiry and scheduling — pricing, negotiation, and financing stay with your licensed agents.
Property Management
Prospective tenants, current tenants, owners, and vendors all call the same line. We answer leasing inquiries and pre-qualify prospects, book tours, take maintenance requests at any hour and route emergencies to your on-call contact, answer routine policy questions, and automate application follow-up and renewal outreach. Application decisions, repair approvals, and lease interpretation stay with your team, and fair-housing-sensitive questions are answered by policy and routed — never judged by the agent.
Home Services
A missed call is usually a lost job. We answer while crews are on site, capture the address, job details, and urgency, separate emergencies from routine scheduling, book estimates, and follow up on quotes that were sent but never accepted.
Outside these three? Tell us what you’re running. If it’s a fit we’ll say so, and if it isn’t we’ll say that too.
How an engagement works
1Discovery
A thirty-minute call. We map how inquiries reach you, what happens to them, where time is lost, and what tools you already run on.
2Scoping
We define exactly what gets built, which systems it connects to, and what the agent should and shouldn't handle. Pricing and timeline are set here.
3Build
The agent, automation, and integrations are built, grounded in your content and connected to your systems.
4Testing
Tested against real scenarios, including the awkward ones, before it touches live traffic.
5Launch
The system goes live and your team knows how handoffs and escalations work.
6Refinement
Real conversations reveal gaps. We monitor and tighten as they surface.
Common questions
Book a discovery call
Thirty minutes. We’ll map where your inquiries are going and tell you plainly whether this is worth building.