A website that answers back
Chat agents grounded in your own content that answer questions, qualify inbound leads, collect contact details, and book appointments against your live calendar — at 2pm and at 2am.
What it does
Most website visitors don’t fill in forms. They have a question — is this in my area, do you handle this kind of job, what’s the process — and if it isn’t answered in the moment, they leave. A chat agent answers it, from material you’ve approved, and turns the conversation into a booked appointment or a qualified lead in your CRM.
The agent doesn’t improvise. It works from a knowledge base built out of your service descriptions, FAQs, policies, and intake scripts. Its scope is set during the build, so when a question falls outside it, the agent says so and collects details for a human follow-up rather than guessing.
How it works
- Visitor asksA question arrives in the chat
- Agent answers from your contentGrounded, not generated
- Qualifies and collectsThe routing questions you’d ask, every time
- Books or hands offInto your calendar and CRM, or to a person
What it handles, what it doesn’t
Handles
- Questions about services, areas, process, and hours
- Lead qualification on your criteria
- Contact capture into the CRM
- Appointment booking against live availability
- After-hours coverage
- Consistent intake, every conversation
Routes to your team
- Anything outside the approved knowledge base
- Pricing beyond what you’ve published
- Complaints and disputes
- Legal, financial, or contractual questions
- Anything the visitor asks to speak to a person about
Where it fits
Real Estate
Answers listing questions and books showings while you’re at another one.
Real Estate in detailProperty Management
Handles leasing inquiries and tour booking; routes tenant issues to the right desk.
Property Management in detailHome Services
Captures the job, address, and urgency; books the estimate.
Home Services in detail
Works alongside Appointment Booking Systems, CRM and Platform Integrations, and AI Voice Agents.
Book a discovery call
Thirty minutes. We’ll map where your inquiries are going and tell you plainly whether this is worth building.